GURMEET KAUR
16212 Armstead St
Granada Hills CA, 91344
Phone: (818) 831-1608
Cell: (818) 212-9087
Email: meeti1@lycos.com
OBJECTIVE: To affiliate myself with an organization in
a challenging career, one where my talents and abilities will reward my efforts
with upward mobility.
EDUCATION
1982-1986 BCOM,
Kasturba Gandhi College (INDIA)
1971-1982 High
School Diploma, St Ann’s High School (INDIA)
EMPLOYMENT
1998-2004 Client
Service Officer, City National Bank
Ÿ
Overseeing the
entire operations area.
Ÿ
Assisting
tellers in solving customer issues.
Ÿ
Keep the
department in a well-organized and professional manner.
Ÿ
Controlling
and maintaining operating losses at a minimum.
Ÿ
Adherence to
policies and procedures, and making sure each employee is in compliance.
Ÿ
Telemarketing
and scheduling appointments for platform area.
Ÿ
Going out on
customer’s calls with branch manager.
Ÿ
Motivating and
training colleagues with their current positions.
Ÿ
Reviewing
daily risk management, overdraft, and other reports.
Ÿ
Completing
month end reports, semi annual reviews, and monthly certifications.
Ÿ
Preparing
colleague’s annual reviews and counseling.
Ÿ
Updating and
maintaining teller balancing records.
Ÿ
Responsible
for reviewing, maintenance and forcing of safe deposit boxes.
Ÿ
Preparing and
forwarding branch payroll.
Ÿ
Balancing
vault with vault teller and preparing vault shipments.
Ÿ
Helping with
back office work tax and loan payments, cash advances and other miscellaneous
work.
1997-1999
Branch Utility, American Pacific State Bank
Ÿ
Responsible
for completing monthly certifications.
Ÿ
Back-up for
new accounts and teller line.
Ÿ
In charge for
lunch and break schedules for tellers.
Ÿ
Helping with
back office work (tax and loan payments, cash advances, and other miscellaneous
work).
1994-1997
New Accounts Representative, American Pacific State
Bank
Ÿ
Opening bank
accounts.
Ÿ
Certifying W-8
forms.
Ÿ
Updating
missing document reports.
COMPUTER SKILLS
Ÿ
Microsoft
Word, Excel
Ÿ
10-Key
Ÿ
Other office
machines
STRENGTH
Fast learner, hard
worker, complete assigned work in a timely manner, fluent in English, good
telemarketer and phone skills.
REFERENCES
Available Upon Request
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